Lead Sales & Front Desk Associate
Baltimore, MD
Part Time to Full Time
Entry Level
Born in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people, and is now open in Canton and Brewers Hill. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.
Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.
POSITION:
The main focus of the Lead Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, close sales (including memberships, private training, teacher training, and retail merchandise) and assure quality and consistency in the sales process. Along with bringing in new prospects/members, the Lead Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal.
REQUIREMENTS:
Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.
POSITION:
The main focus of the Lead Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, close sales (including memberships, private training, teacher training, and retail merchandise) and assure quality and consistency in the sales process. Along with bringing in new prospects/members, the Lead Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal.
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Hearing sufficient to understand conversations, both in person and on the telephone
- Must be able to work under pressure and meet tight deadlines
- Must communicate professionally and effectively to clients and colleagues
- Must have excellent public speaking skills
- Must have proficient computer skills
- Must be available for weekday and weekend shifts.
- Execute sales process of lead generation, follow up, and close
- Conduct tours of the studio while establishing a relationship and targeting prospective member’s needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the studio as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Ensure consistency and quality of sales tasks and process
- Other duties as assigned
- This position offers a competitive base rate and performance incentives
- Complimentary Pilates classes, and discounts on products and services
- Flexible scheduling
- Opportunities for growth and promotions
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